Keeping employees connected and engaged is a challenge for everyone in this new hybrid work environment, especially when it comes to training. In these ever-changing times training has never been more important. According to Microsoft’s 2022 Work Trend Index, “76% of employees say they’d stay at their company longer if they could benefit more from learning and development support.” In a similar survey by Growmotely, “the top three benefits employees want are healthcare, professional development, and coaching, coming in at 69%, 63%, and 54% respectively.”
Considering these statistics, organizations need to focus on learning and development in order to stay competitive, particularly with the hybrid workforce. However, providing training materials alone is often not enough to keep people connected and engaged, we can’t forget the human touch. Having access to coaching from a live expert who is ready to listen and cares about their needs is invaluable to employees. Vitalyst’s Adaptive Learning platform can bring live, on-demand coaching to employees using Microsoft Teams through our new service, Connect to a Coach.
Connect to a Coach gives end users the opportunity to connect one-on-one with a live Coach over a variety of Microsoft 365 topics and features. The coaching is delivered using Microsoft Teams meetings and allows for increased engagement through using video and desktop sharing. Connect to a Coach sessions are developed through instructional design and can be delivered on-demand or at a scheduled time convenient to the end user. Users can choose from an ever-growing list of popular Microsoft 365 features to be coached on, as well as request a topic of their choosing.
In addition to Connect to a Coach, the Adaptive Learning platform provides organizations with unlimited access to on-demand support for Microsoft 365 applications, live, instructor-led training, and self-paced learning. Adaptive Learning focuses on training solutions provided by live experts in an empathetic, personal manner where end users feel heard and valued, which helps to increase employee engagement and enhance the employee experience. Both of which are extremely important when managing a hybrid workforce.
Vitalyst is a global provider of lifecycle technology adoption solutions, delivering high value services throughout all three phases of the adoption lifecycle: Change Enablement, Onboarding and Activation, and Continuous Learning.